  basova-av-vestnik-2020-1.pdf |
- 29
- Mediation in health care: problems of application and prospects
- Basova A.V. Mediation in health care: problems of application and prospects. Vestnik of Kostroma State University, 2020, vol. 26, № 1, pp. 190-194 (In Russ.). DOI 10.34216/1998-0817-2020-26-1-190-194
- DOI: 10.34216/1998-0817-2020-26-1-190-194
- УДК: 347.469.1
- Publish date: 2019-10-27
- Annotation: The article is devoted to a comprehensive study of the effectiveness of the mediation procedure in the Russian health care and to determining the level of awareness of patients about the possibility of mediation in the resolution of conflict disputes in health care. Special attention is paid to the positive practice of mediation, by means of which protracted conflicts between medical organisations, physicians and patients are settled, as well as the economic burden on medical organisations to pay material damage to patients when providing them with poor quality medical care is reduced. The author comes to the conclusion that the introduction of mediation in the practice of settlement of disputes arising in the provision of medical care to the population is only at the stage of formation, since patients do not know this mechanism of protection of their rights. Comprehensive measures are proposed for the widespread introduction of mediation in health care.
- Keywords: mediation, dispute resolution, conflicts, healthcare, disputes, physicians, patients, medical organisations.
- Literature list: Allamiarova N.V. Problemy i perspektivy razvitiia vnesudebnogo uregulirovaniia sporov mezhdu meditsinskimi organizatsiiami i patsientami posredstvom mediatsii [Problems and prospects for the development of out-of-court settlement of disputes between medical organizations and patients through mediation]. Sotsial'nye aspekty zdorov'ia [Social Aspects of Health], 2017, № 6, pp. 1–10. (In Russ.) Basova A.V. Pravovoe regulirovanie razresheniia konfliktnykh situatsii v zdravookhranenii [Legal regulation of conflict resolution in healthcare]. Politiko-pravovye tekhnologii razresheniia konfliktnykh situatsii mezhdu vlast'iu, obshchestvennymi organizatsiiami i SMI [Political and legal technologies for resolving conflict situations between authorities, public organizations and the media]. Saratov, Saratov source Publ., 2013, pp. 8–11. (In Russ.) Basova A.V. Primenenie mediatsii v sfere zdravookhraneniia [The use of mediation in healthcare]. Mediatsiia v semeinom konflikte [Family Conflict Mediation]. Saratov, Saratov source Publ., 2018, pp. 11–15. (In Russ.) Vasil'chenko M.A. Razvitie mediatsii v zdravookhranenii: neobkhodimost' i perspektivy razvitiia [Development of mediation in health care: the need and development prospects]. Problemy i dostizheniia sovremennoi nauki [Problems and achievements of modern science], 2018, № 1, pp. 92–95. (In Russ.) Voronov A.I., Lunina M.A. Mediatsiia v sisteme zdravookhraneniia – osobennosti vnedreniia [Mediation in the healthcare system - implementation features]. Lichnost' v ekstremal'nykh usloviiakh i krizisnykh situatsiiakh zhiznedeiatel'nosti [Personality in extreme conditions and crisis situations of life], 2016, № 6, pp. 189–192. (In Russ.) Kak v Ural'ske reshaiut problemy v meditsine s pomoshch'iu mediatsii [How in Uralsk solve problems in medicine through mediation]. URL: https://informburo.kz/special/kak-v-uralske-reshayut-problemy-v-medicine-s-pomoshchyu-mediacii.html (access date: 27.10.2019). (In Russ.) O deiatel'nosti po zashchite prav zastrakhovannykh grazhdan v sfere obiazatel'nogo meditsinskogo strakhovaniia za 2018 god [On activities to protect the rights of insured citizens in the field of compulsory health insurance for 2018]. URL: http://www.sartfoms.ru/about/Dfond/Pokaz_ZPZ/UKKP_Dejat_prava_2018god.pdf (access date: 27.10.2019). (In Russ.) O Territorial'noi programme gosudarstvennykh garantii besplatnogo okazaniia grazhdanam meditsinskoi pomoshchi v Tiumenskoi oblasti na 2018 god i na planovyi period 2019 i 2020 godov: Postanovlenie pravitel'stva Tiumenskoi oblasti ot 25 dekabria 2017 goda № 676-p [On the Territorial Program of State Guarantees for the Free Provision of Medical Assistance to Citizens in the Tyumen Region for 2018 and for the Planning Period of 2019 and 2020: Decree of the Government of the Tyumen Region dated December 25, 2017 No. 676-p]. URL: https://base.garant.ru/46527110/ (access date: 25.10.2019). (In Russ.) Ob al'ternativnoi protsedure uregulirovaniia sporov s uchastiem posrednika (protsedure mediatsii): Federal'nyi zakon ot 27 iiulia 2010 g: (v red. ot 26 iiulia 2019 g. № 197-FZ) [On the alternative dispute resolution procedure with the participation of a mediator (mediation procedure): Federal Law of July 27, 2010: (as amended on July 26, 2019 No. 197-FZ)]. URL: http://www.consultant.ru/document/cons_doc_LAW_103038/ (access date: 25.10.2019). (In Russ.) «Oblastnoi bol'nitsa № 13» (s. Isetskoe): sait gosudarstvennogo biudzhetnogo uchrezhdeniia zdravookhraneniia Tiumenskoi oblasti [«Regional Hospital № 13» (village Isetskoye): the site of the state budgetary health care institution of the Tyumen region.]. URL: http://ob13.ru/documents/78-mediatsionnyj-tsentr.html (access date: 27.10.2019). (In Russ.) Pomoshch' v reshenii sporov mezhdu meditsinskimi uchrezhdeniiami i patsientami [Assistance in resolving disputes between medical institutions and patients]. URL: https://www.car72.ru/forum/viewtopic.php?f=82&t=126426&sid=42d81a9eef0e523bf5abfde42ee697a9 (access date: 27.10.2019). (In Russ.)